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Kari Bucklin reviewed PetSaver Healthy Pet Superstore — 5 star April 20 at 9:20pm · My go to store for all my pets needs and has been this way since PetSaver opened at StoneRidge too may yeras and too many dogs ago. I love that they are a local business with ties to the entire animal welfare community. My dogs have ALL loved to go shopping with Mommy and to wait for their special treat for the ride home. I must admit that I feel guilty if I shop without them as it is a big deal of fun for them. The staff is always wonderfully cheerful, knowledgeable and whenever I have a question, they will not rest until they have an answer to my problem. I like that I can donate my earned points to benefit shelter and rescue organization dogs locally.
Susan Failla reviewed PetSaver Healthy Pet Superstore — 5 star April 23 at 11:08pm · I first began shopping at Petsaver 22 years ago when you were located on E. Ridge Rd. Irondequoit. I absolutely love the Ridge Rd. W, location! The staff are helpful, knowledgeable, and friendly! It is rare nowadays to experience the wonderful customer service that your staff provides everytime I walk through your door. The selection of products you carry is amazing! I come in monthly for Reggie’s food and treats , and I appreciate when your sales associate carries that 35lb. bag of food to my car! Thank you Petsaver!
Jae Chatfield reviewed PetSaver Healthy Pet Superstore — 5 star April 20 at 3:52pm · If you’re looking for customer service, this is the place to go. I know I can order things from a faceless online entity and probably I can return it when it’s not what I wanted. But who wants to leave their pet shopping up in the air like that? Not me! I want to see what my fur babies are getting and talk to people who know the products that they have for sale. Sometimes I need some advice, or help to fit a leash or collar. The employees at the Webster location have been nothing but helpful each time we’ve been in. I’m so thankful that they have partnered up to help the shelter dogs at Rochester Animal Services – that’s how we found out about them. Now I can’t sing enough of their praises. Thanks, PetSaver – you’re awesome, and we love to shop at your store! <3
Dureen Smith reviewed PetSaver Healthy Pet Superstore — 5 star April 20 at 10:35am · Words alone cannot express how much I love PetSaver Superstore!!! Every time I walk through the door I am greeted with lots of smiles and hellos. Whenever I have a question, I am helped by someone who has a great deal of knowledge and experience. I am the proud mom of four beautiful dogs…so I spend a lot of time at this wonderful store. I wouldn’t go any where else!!! Plus the store is always clean, well stocked AND it has an excellent selection of products. Most important to me…the products are from the USA!!!! Thank you PetSaver Superstore & all of the wonderful employees for being so awesome!!!
Linda King reviewed PetSaver Healthy Pet Superstore — 5 star April 21 at 12:58pm · I want to thank you for being such a great pet store. You have so many quality brands for sale and are always helpful. If the cat food I’m looking for isn’t available the employees always go out of their way to locate it at another store & have it sent over or special order it for me. They are always friendly and thank me for donating my points to the needy pets. My cats just love the little catnip filled knitted critters. Thanks again for for all you do.
Emma Jackson reviewed PetSaver Healthy Pet Superstore — 5 star March 1 · Had a great experience there today, both shopping in store and using the self-wash. Three different employees helped me throughout my visit and they were super nice and helpful! This was only my second visit to the store, and the first time I was there I signed up for their loyalty program. They gave me a treat goodie bag for free and I got a $10 coupon which I used today. I think it’s a much more pleasant experience than some of the bigger stores.
Julianna Ryck reviewed PetSaver Healthy Pet Superstore — 5 star April 29, 2017 · I love this store and so does my hound mix. They are one of the two pet stores that carry the food we buy, and their $10 off coupons are wonderful when we get them! We bring our pup to do the self wash there because it is so clean, well lit, and easy to use. The staff is always so friendly to me, my husband, and my dog. Charlie knows right where to go to get his treats for being a good boy.
Lilith Camp Leone reviewed PetSaver Healthy Pet Superstore — 5 star February 21, 2017 · I shop here regularly – and today I forgot my baby’s $10 off birthday coupon – the nice lady still honored the forgotten coupon, and gave me a toy and treat for Amber! Money got tight this month – and Petsaver still helped make Amber’s birthday a good one (and I was able to buy her food too!) Thank you for being awesome! <3
Jonathan Holmes reviewed PetSaver Healthy Pet Superstore — 5 star December 24, 2017 · Petsaver (Victor) is the model pet store and model PetSaver for the greater Rochester, NY area. They have an excellent staff with diverse expertise and knowledge base coupled with a store that offers some of the best and healthiest pet food. I am always learning more when I visit. Jeanette and Tony are fantastic! What’s even better is that the rest of the staff is just as amazing. The store is always clean and organized. These aspects make for the consumate pet store experience. So grateful this store is here!
Jane Seen reviewed PetSaver Healthy Pet Superstore — 5 star August 21, 2017 · High quality, knowledgeable and friendly staff! And “Bones” is on site baking her scrumptious treats! If you’re lucky, which I was, she may just be baking some human chocolate chip cookies! Yummy! I’d say I’m now a regular. I’ve been there 3 times in 4 days! Welcome to the neighborhood, we’ve been waiting for you!
Heather Nicole reviewed PetSaver Healthy Pet Superstore — 5 star September 22, 2017 · We are so thrilled to have discovered petsaver! The staff there are warm, welcoming, and so knowledgeable. They know our “fur kid,” Spencer, by name and always love him up when we come in. They are patient with our questions, are justly confident about their recommendations, and have consistently given us sound, credible advice. We absolutely love visiting the store and stocking up, as it is apparent that everybody there truly loves what they do and are passionate about high quality care and products for pets. We will continue to give our business to pet saver because of the people there!
Heather Nicole reviewed PetSaver Healthy Pet Superstore — 5 star September 22, 2017 · We are so thrilled to have discovered petsaver! The staff there are warm, welcoming, and so knowledgeable. They know our “fur kid,” Spencer, by name and always love him up when we come in. They are patient with our questions, are justly confident about their recommendations, and have consistently given us sound, credible advice. We absolutely love visiting the store and stocking up, as it is apparent that everybody there truly loves what they do and are passionate about high quality care and products for pets. We will continue to give our business to pet saver because of the people there
Bill F. 5.0 star rating 4/20/2018 Petsaver is locally owned and stocks everything you need for your dog or cat. Healthy pet food, quality treats, fun pet toys and more! I love their easy to use self wash and the friendly knowledgeable staff! They donate all of the food to both lollypop farms and Rochester animal services Free of charge. I love Supporting this great locally owned business that gives back to our Rochester community! Highly recommended! Check them out today!!
Heather F. 5.0 star rating 4/21/2018 PetSaver Healthy Pet Super Store, how do I love thee? Let me count the ways: 1. You’re a local store. 2. You don’t sell living animals. 3. Your prices are better than chains. 4. My purchases earn me points that serve as cash off for future purchases! (Plus $10 off coupons that come sporadically in the mail. ) 5. You provide healthy pet food to local animal shelters. 6. You have a huge selection, and with the free delivery service between stores, I can always get what I need within a couple of days. 7. I have never had a negative experience at the Brighton Store. All employees have been friendly and helpful. This store is such an amazing asset to our community.
Jennifer D. 5.0 star rating 4/4/2018 A brick and mortar pet store that gives back significantly to the rescue community absolutely deserves my spoiled dogs’ and cat’s allowance money! I had driven by Pet Saver a ton of times and hadn’t stopped, but when I suddenly adopted a dog from Verona Street he came along with a coupon for a free bag of food and a 50% off the entire purchase up to $200 at Pet Savers, so our second stop after Verona was the store in Pittsford. We used the generous coupon for 50% off to it’s full extent when bringing home a young dog. We didn’t have any young dog supplies and were able to get everything from crate to Kongs in one place. The sales people were amazing and made great recommendations. They recommended a brand of collars and leashes with a lifetime warranty and said that if we want a replacement we bring them back to the store and they’ll just give us new ones. I ended up getting a second set for my very old dog the following day. They are super cute and come in a variety of designs (Lupine brand). We got the wrong size crate and gate and were able to return both even though we had opened them and tried them out. There is a self-serve dog wash and a cat adoption center in the store as well, and lots of dog friends shopping with their parents too. Pet Saver donates premium dog and cat food to Lollypop Farm and ALL the pet food for Verona Street. With online competitors like Chewy it can’t be easy to make this kind of huge donation, or to give up over $100 to new pet owners. This is a company that cares about pets and our community, and I’ll be shopping there from now on. My old dog decided he only eats Blue Buffalo wet food so I’m going to see if I can just start direct depositing part of my paycheck there!
Rachel R. 5.0 star rating 6/14/2017 We recently adopted a dog, and were unsure of how to best bathe her. There really wasn’t room to use the tub in our bathroom, and I wasn’t in love with the idea of all that dog hair in the drain. I found PetSaver’s self wash stations online and we decided to try it. I could not be happier with our experience! The stations were clean and brightly lit. A worker greeted us immediately and got us set up in a station. She brought us aprons (which came in handy!), shampoo, and the right brushes for our dog’s hair. She helped us clip our dog in, showed us how to use the nozzle, and got us a bunch of clean towels. She was very helpful and friendly. The tub had a no-slip mat so our dog had secure footing, and the nozzle had a variant pressure setting, which worked perfectly. The shampoo that they gave us has a fantastic smell, and made our dog’s hair feel super soft. Another worker came in later to check on us, she was also helpful and friendly. We were just about done, and she got us a warm towel right out of the dryer, which our dog loved. Bottom line: I cannot recommend this place enough! Super friendly staff, clean facilities, and a very good price to get our dog looking and smelling fantastic. We’ll be back next month for sure!
Anna S. 5.0 star rating 10/4/2016 One of my “go to” pet stores in the area! I love shopping local rather than hitting the big box stores, but at the same time a local store needs to make it worth my while by offering me unique items, or excellent service, or additional convenience. PetSaver manages to hit those! The store is decently sized. I believe they just expanded. I am unsure if they have a public restroom… I have not ever spotted one. They have a private shared lot and there has always been plenty of parking. PetSaver has food, treats, and supplies you can’t find at nearby big box pet stores (which all carry the same things). As a dog owner, quality food is VERY important to me. I love that almost every food they sell here fits into my somewhat high standards. No garbage grocery store dog kibble here! In place of Iams and Science Diet (terrible foods) you’ll find Fromm, Acana, and Annamaet. They also have raw offerings, unique natural treats and chews, toys, supplements, collars, and accessories. Along with dog products they do have a wide selection of cat products, as well as a small selection of bird and small pet items. I would say it is more of a dog and cat owner place, where you might happen to pick up something for a small pet while you are there. My favorite thing about this store is the selection of canned dog foods. I love to see places helping local rescues! I have also seen other rescues there with animals for adoption. Also in the back they have a self serve dog wash area. I am always half tempted to bring my dog… but Artemis doesn’t always care for the company of other dogs. I am a dog person, she is not, but we make it work. It is a pet friendly store, so you can bring your dog with you while you shop. The customer service is typically excellent. I have always been greeted, offered a flyer, and asked if I needed help.thing? They have a rewards program where you can earn points to save money, OR you can donate your points to local rescues. Everyone wins!